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  • Couldn't find your question?
    Click our chat box and a live representative will help. Thank you for reaching out.
  • What is the difference between your registered agent service and your virtual address?
    Registered Agent Legal Requirements: In many jurisdictions, business are required to designate a registered agent. This agent must have a physical address in the state where the business is registered and be available during normal business hours to receive legal and tax documents on behalf of a business and contacting the correct personnel and by forwarding these document to the business promptly and securely. Compliance: Serving as a registered agent helps ensure the business remains compliant with state regulations, as failing to have a registered agent can lead to penalties or administration dissolution. Virtual Address Business Mailing Address: A virtual address provides businesses with a physical street address that can be used for business correspondence and mail handling. Business Image: It can enhance the professional image of a business, especially for remote business, startups, or small businesses that may not have a physical office space.
  • How long does it take to receive my refund after filing?
    If you are expecting a refund, the IRS could take up to 3 weeks (21 calendar days) to process and issue a refund for returns filed electronically and 4 weeks (28 calendar days) or more to process and issue a refund for mailed returns.
  • How long does it take to receive my refund after filing an amended return?
    If you are expecting a refund, the IRS usually takes up to 8-12 weeks (56-84 calendar days) but could take up to 16 weeks (112 calendar days) to process and issue a refund for all amended returns.
  • Where can I check on the status of my refund?
    You can check the status of your refund on the IRS website https://sa.www4.irs.gov/wmr/. Be sure all the requested information is correct.
  • What is the deadline for filing my taxes?
    The deadline for filing your taxes this year is April 15, 2024.
  • Can I file my taxes with my last paystub.
    No, we cannot file your return using your last pay-stub because it is not an accurate statement for your annual earnings. Filing an inaccurate return could delay processing, possibly cause an alteration to credits and deduction listed on your return if any, and cause you to have to file an amended return.
  • What is a Fast Cash Advance Loan?
    A Fast Cash Advance offers you an advance loan against your expected tax refund. It can range from $500- $7000 and will be provided by First Century Bank (member of FDIC). These loans are given until your tax refund is processed. Once processed, the loan will be deducted from that refund along with interest for the loan and additional fees that may be attached to the loan. There are no charges if you are denied. Denial letters will be sent to taxpayers along with an Adverse Action Notice which provides specifics about denial if your loan application was denied. Fast Cash Advance loans are based on: Your estimated refund amount Whether you meet the eligibility criteria and underwriting standards Process for Fast Cash Advance Loan The IRS will acknowledge your return. First Century Bank will email you and let you know they received your application and in that email, There will be an opt-in button for you to receive your loan decision electronically. Cash Advance application will be reviewed and going through underwriting within 24 hours of IRS acknowledgment. You will receive another email saying whether you were approved or denied. You can check the status of your loan application at: http://taxpayer.sbtpg.com/ Your fast cash advance will be issued within 48-72 hours to your chosen payment method listed on your return.
  • What is the Green Dot Card?
    The Greed Dot Card is a prepaid debit card that comes from Green Dot Bank (member of FDIC also known as GO2bank, GoBank, and Bonneville Bank. The Card offers: Pay up to 2 days early Free to add cash Free to send money Free direct deposit Direct deposit notification ATM withdrawal= $3.00, first withdrawal free ATM balance inquiry= 0.50 Cash reload at their nationwide facilities= $5.95 International transaction= 3% Card replacement= $5.00 Card replacement expedited= $15.00 Paper checks $5.95 for a pack of 12 Monetary incentive if tax refund is deposited on card by by 05/31/2024 (date subject to change).
  • What is a registered agent?
    A registered agent is a business or individual designated to receive mail on behalf of a business. It is especially useful when a business entity is a party of a legal action such as lawsuit or summons.
  • What states do you service?
    For our registered agent service, we only cover Kentucky but we do have nationwide tax and virtual mailing address services.
  • How to get started?
    We would love to have your business. Our fee structure is simple. Please fill out our Registration Form and a representative will reach out to right away. Once the form has been completed and a full payment has been made, service will start right away. It is your responsibility to update your registered agent with federal and state authorities and your mailing address to our location.
  • What do we do with your mail once it’s delivered?
    We open , scan your mail to you, then store your mail in a secured file cabinet that contains a section specifically for your company. All mail is kept confidential. When picked up, we require a form of Identification, and a company badge that must match one of the names listed for “approved pick-up person” on our registration form filled out by you.
  • What is our cancellation policy?
    We sure would hate to let you go and would love to address any questions or concerns you may have! You can cancel our registered agent service at anytime and day free of charge!
  • What is your virtual mailing address service?
    Our virtual mailing address service allows you to use our business address as you business mailing location, giving your business a physical presence.
  • Is the the virtual mailing address service nationwide?
    Yes, our virtual mailing address service is nationwide.
  • How do I get started?
    Our fee structure is simple. Please fill out our Registration Form and a representative will reach out to right away. Once the form has been completed and full payment has been made, service will start right away. It is your responsibility to update your mailing address to our location.
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